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American Vacuum Company
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NOW SERVING KANSAS CITY AND THE USA! CALL 816-343-4AVC FOR MORE GREAT DEALS!
CALL 816-343-4AVC FOR MORE GREAT DEALS!
Google Rating
4.6
Based on 229 reviews
American Vacuum Company
4.6
Penny Sorenson
21:02 17 Mar 23
I love this shop. The owner knows everything about vacuums. Great customer service.
Tony Coffman
19:03 16 Mar 23
1st time being here at this Store Had great service in repairing my vacuum Very reasonable good atmosphere Appreciate their kindness and helpfulness.
Gloria Mcnelis
15:42 15 Mar 23
Great Customer Service and quick repair, first time here but impressed with the service!
Rickie Suber
13:20 15 Mar 23
American vacuum is the best they always have the hard to find kerby bags and belts and always had a nice affordable price, check them out.
Sheri Wood
21:53 14 Mar 23
I have been going here for years and alway had a good experience. My vacuum and stream cleaner has alway be repaired quickly and effectively. I would very much recommend.
Marci Droptiny
19:31 14 Mar 23
Super knowledgeable and willing to work in my budget. What a wonderful family store!
Darci Cantrell
21:47 13 Mar 23
Great place to bring your vacuum to get repaired. Very friendly staff and lots of knowledge.
David Klose
16:26 13 Mar 23
Very helpful in explaining the options on Simplicity model, one of which we had for over 10 years, and its successor, Riccar. Went with a new model Riccar. Gentleman provided great basic advice on the model features to make my decision.
Spencer Evans
15:46 10 Mar 23
I recommend this vacuum store for any of your vacuum needs! Dave knows his stuff when it comes to any and all vacuums! Very helpful and always pleasant to work with.
Charles Karr
21:31 09 Mar 23
They had my Dyson from 1/11/23 to 3/9/23 and said that because Dyson closed their stores in the Kansas City area, they had to wait for parts. When I asked for my vacuum back, they gave me a different Dyson. I corrected them noting that there was someone else’s name on it, then they returned with a different one with a name scratched out and mine written on it (mine was purple, they gave me a white one), that was after they offered me another vacuum and then offered to take parts off someone else’s. Two months for them to take parts off my vacuum and give me someone else’s appliance.Good if you want to buy a vacuum (large selection), just beware.
Dana Marshall
17:04 04 Mar 23
David is great. He’s very knowledgeable with the bissell and is helping me get what I need to get it fixed. I’m very happy I came here.
Bob Davidson
21:03 02 Mar 23
People were very knowledgeable extremely very professional. I would recommend this company to anyone that needs there vacuum repaired.
Beverly Womack
21:45 01 Mar 23
I was in American Vacuum this week. Wonderful place, they had they the belt formy old dirt devil. I they have everything! What nice people they are. Thank you .
Holly Kirkendoll
17:10 27 Feb 23
Fantastic service! It’s comforting to find that there are still independent companies who are not only knowledgeable in repair, but care enough to go the extra mile!! Thank you SO MUCH!! What a blessing!
Kimberly Arroyo
16:35 27 Feb 23
I used to clean houses, (2) a day. I LOVE my Simplicity upright for carpet, and the canister for floors. VERY LIGHTWEIGHT, & EASY to use!!!I won't buy any other product
Leah Lambart
22:21 24 Feb 23
They had what I needed - bags for an older Kirby. The store itself is very full of supplies and vacuums. It's a good resource. Not sure on prices for used vacuums but they had plenty to choose from. If you wanted something for a tough job it seems like a good place to check.
Michael Baker
17:31 15 Feb 23
Great place. I brought in a broken vacuum, and they reached out to manufacturer and got me a brand new vacuum. Would recommend!
Linda Holding
02:01 11 Feb 23
This company had what I wanted a fan belt. But the old man that waited on me was hateful. Just because I made mistake about name of the vacuum and I had to ask for different belt . He said to me are you sure are you going to come again and again again too get it. I couldn't believe his mouth. But it might have been because I'm not white. There was no need for those words and hateful attitude. I won't be back there . But it doesn't surprise me .
Bonnie Schluender
22:56 17 Jan 23
Have been going here for 30+ years! Purchased vacuums and had repairs done. Very affordable and big range of vacuums. Great place to purchase your vacuum and great place for repairs to your old vacuum!
Sarah Crouch
20:00 09 Dec 22
Can’t say enough good things about this place! my puppy chewed up my vacuum cleaner cord, so I brought it to American vacuum. They had it ready for me the next morning! I’ve had so many vacuum cleaners just randomly go out on me. I’ll be using this place again in the future instead of throwing out my machine!
Mary Carroll
17:03 12 Nov 22
I bought a Riccar vacuum from them & love it. It is lightweight & does a great job!
Jillian Keating
21:47 04 Nov 22
Since moving to Kansas City, MO in June 2022, we've used this company twice and have been so appreciative of the service!
Laura Cashmore
13:33 01 Nov 22
American Vacuum gives fast and reliable service. They also sell great vacuums for home and business. Our gymnastics school has been doing business with American vacuum for over 20 years.
Judy Mullen
12:56 31 Oct 22
I was pleased with the way he helped me find a replacement piece for my out of date vacuum power head.
Christopher Thornburgh
17:20 28 Oct 22
I bought a simplicity vacuum here about three months ago. It is the best vacuum that I have ever owned. The service is also friendly and they always have what I want, i.e. attachments and vacuum bags.
Ashley Pate
17:27 25 Oct 22
I came in to replace a belt on an old vacuum on its last legs. They ended up finding me a new vacuum that was within my budget and leaps and bounds above the old one! Having kiddos I’ve had a few clogs, and they’ve taken almost no time to repair it and get it back to new. They know what they’re doing, and sell and maintain high quality products; highly recommend!!!
Robert Hart
21:55 10 Oct 22
Always takes good care of me and my wife. Knows exactly what I need when I describe my problem. Good service. Prompt.
Jan Pal
18:47 10 Oct 22
Unable to fix my Bissell Crosswave, but they did all the work to get Bissell to replace since vacuum was still under warrantee free of charge.
Patti Rude
14:24 09 Sep 22
Always friendly and repairs any vacuum we bring in. If he doesn't have what we need he orders it. Super company to work with.
Randi Sue Adams
21:01 01 Sep 22
He worked hard to get me a new mop from bissell! We’re great to work with!
Anthony Morreale
21:09 29 Aug 22
I've been coming to American for as long as I can remember. It's literally the only place I go when it comes to buying a new vacuum or getting mine repaired. I know I can count on the owner Dave to always be here and to make sure I get what I came in for. When you find someone that you know you can trust for price and service you stay with them. There is only one place I go for my vacuum situation. I love this place.
Brian Broesder
17:50 25 Aug 22
Had our 10yr +vacuum fixed. They had parts and completed the repairs in a day!!! Phenomenal to work with!!!!Highly RECOMMENDED
Jennifer Robinson
20:04 18 Aug 22
Amazing customer service and fast friendly. I love ❤️ that I have a vaccum store I can trust the people!! Thank you for all your hard work.
Kathleen Benton
19:59 11 Aug 22
Great service and remarked knowledge of all brands and years if experience pays of
Dave Herbert
15:17 11 Aug 22
Service was quick and very easy to work with. Would highly recommend these folks, they're the best.
Carol Miller
20:57 04 Aug 22
Brought vacuum in for repair that I had bought 15 years ago at this place. Serviced in a timely manner and at a reasonable price. Highly recommend for purchase or repair.
Carol Davis
16:29 02 Aug 22
I have been going here for years,does amazing work,will continue with his services.
Wendy Tauke
18:09 30 Jul 22
I was advised to buy one of their vacuums that they sold in their shop and I absolutely love it and so do my cleaning ladies! Also the repairs are done very quickly when they are needed and they are very friendly and informative!
Chad Stewart
18:35 29 Jul 22
American Vacuum has always been very prompt and fairly priced on all my vacuum repairs. The backpack vacuum I purchased from them has the best suction of any vacuum I use for Top Shelf Cleaning Co.
heather holloway
17:42 23 Jul 22
We’ve used Amerian Vacuum several times throughout the years and have always been happy with the quality of service we receive. Definitely would recommend if in need of vacuum repair or service!
Clint Mason
21:06 20 Jul 22
American Vacuum has repaired my vacuums well at reasonable prices for years! Very knowledgeable and helpful.
Ruth Dwyer
16:40 20 Jul 22
I was pretty excited when I picked up my "old" vacuum cleaner. He put it on his suction machine for comparison, and it works like new! I am someone who loves to make the old- new again from mending to repairing tools. It is so good to know that there are skilled craftsmen out there still to help with these older vacuums!Thank you American Vacuum.
Lora Ammons
16:08 19 Jul 22
I wouldn’t take my vacuum to anyone else. Dave is the owner and he’s awesome very friendly and knows his trade. Kudos to him !! If you’re ever in need of any repairs or simply need another vacuum he’s the guy
Anita Graves-Barker
18:47 16 Jul 22
I've always been extremely happy with the repair jobs and the speed they get my vacuum serviced. They have every brand you can imagine and have great deals on new and previously owned vacuums. I would highly recommend them and well always use them.
Warner Trotter
18:59 12 Jul 22
Perfect got it - better than before . The most friendliest guy I met in vacuum business
Marcus Reynolds
19:32 07 Jul 22
First time user, quick, fast and friendly service. Knowledgeable staff willing to explain and answer all your questions. I do recommend American Vacuum of Gladstone for all your floor care services! Thanks!
Natalie Brooks
21:55 05 Jul 22
I love this place. you get to plays with the owner's 2 cats while you talk a little business about your vacuum. This business is locally family owned. They do a very good job.
Ben Stein
20:56 01 Jul 22
Dave always fixes my machines and this is for many years. This is my go to place for repairs and new products as well.
Rebecca Kowalczyk
18:02 23 Jun 22
I took in my Miele canister vac to see if they could fix it. It's an orange model geared towards pet owners. The vacuum had lost a considerable amount of its suction power probably due to the fact that I had forgotten to put a bag in it so the motor had been overworked. Anyways, about 2.5 weeks later I got a call to pick it up. I ran it long and hard all over my house vacuuming up cat fur when I got it back. The suction was pretty much back to its original power & the motor was no longer running hot. I'm not sure if they replaced the motor or just repaired the motor, but it seems to be running as good as new & the cost was incredible reasonable in my opinion especially compared to buying anything brand new. Buying anything brand new would have pushed my budget to the limit so I am. very grateful that they were able to repair the one I already had:)
Halima Adan
16:05 16 Jun 22
Came in with w clogged Bissel vaccum. Had a warranty on it but I guess my warranty didn't cover unclogging it. They unclogged it free of charge! Super nice family
cm ludwig
19:28 10 Jun 22
I’ve been here twice for my 17 yr old Dyson and they are amazing. Targeted and Fixed the problem quickly and efficiently with no bs or trying to sell you things you do not need. Their honesty and pricing is highly appreciated. 💯 recommend if you need repairs or shopping for a vacuum.
Liz T
22:09 07 Jun 22
15 year old Dyson and runs like brand new! Excellent service and great price. Liz Theno
Trish Reed
19:57 20 May 22
Thanks, to my phone call to Dave and his explanation of how the product works together when replacing parts to a central vac that is no longer made. I was able to get to proper parts and now I’m able to get my floors cleaned!
Frederick Daniels
05:04 28 Mar 22
First time customer and I am so glad I heard about American Vacuum. Took my Bissell in for service. I expected a long turnaround but in a little over a week I had it back home Thank you Dave !
Candy Timmons
18:01 22 Mar 22
David is very knowledgeable about all types of vacuums. I bought a Sebo vacuum and absolutely love it. They are very helpful with any type of problem you might have with your vaccum. I highly recommend them.
D Man
21:50 09 Mar 22
Very great place to take your vacuum for tuneups and repairs! Quick, affordable and professional!! Thank you!!
kim hannum
18:25 05 Mar 22
I came to this store to get a replacement hose for my central vacuum system that I hadn't used in years.When I got to the store on North Oak, the gentleman, (the owner)who helped me was very knowledgeable and showed me what I needed.I will always bring my business to him in the future. Very easy to work with and fixed me up with an affordable solution. + included added value. Thank you for your expertise and time!
Dave Bennett
06:37 04 Dec 21
We have purchased two vacuums from American vacuum company, we used to buy which we thought were the top of the line Dyson vacuums which didn’t work that well, so we went to American vacuum company and purchased a Kirby which was very efficient and it picked up so much more dog hair than our Dyson ever did. Then we upgraded to the Riccar supralite which was an amazing vacuum and it blew our Dyson away and we were amazed on how much it actually picked up. It was the best vacuum we’ve ever had. The sales team at American vacuum company were outstanding, friendly and knowledgeable and picked the perfect vacuum for us. I have referred friends to go to American vacuum.Thanks Dave and Terri Bennett
Bryan Shannon
20:30 27 Sep 21
Our purchase of a Hoover vacuum from this location was the best investment in a home appliance that we have made over the past year. The staff is friendly and very knowledgeable. I would highly recommend them to anyone in the market for a vacuum!!
Sylvia Elsrode
19:20 22 Sep 21
My parents and a couple friends referred me to this place. My Dyson finally died on me and this place brought it back to life and for way less then buying a new one would have cost! THANK YOU highly recommended!
Morgan Mathes
17:24 18 Sep 21
I can’t say enough good things about American Vacuum in Gladstone! I have a dyson well over 15+ years old and working a week they got it repaired and running better than before it broke! Very friendly and affordable as well!
Jessica Michaelis
17:27 13 Sep 21
Great experience! Guaranteed it would be ready in a week and it was. I’ve been coming to American vacuum since I was young with my grandma. Highly recommend
carol kent
16:15 01 Sep 21
I have been shopping in this store for over 25years. Always fantastic service and quality products. Highly recommend for your vacuum needs
Denice Wilson
14:37 30 Aug 21
We have been a long time customer and always have a good experience. This last time my expectation was going to be a wait and we got it back sooner than we expected.
Kinzie Dye
17:38 28 Aug 21
Very nice people working here! American vacuum has been around for a long time, my family has always used them and love the service we receive! My vacuum has never worked or looked better! Would recommend.
Pamela Kreher
19:12 27 Aug 21
Ive been doing business with them for years and always have had a positive experience. Repairs and tune ups are always done timely; they have a great selection of vacuums and shampooers.
Jacob Brown
23:25 24 Aug 21
They had the Kirby bags that I was looking for at a good price and the customer service was great all sound very helpful and a good experience!
KP
18:28 24 Aug 21
Always fix our vacuums in a timely fashion and good prices. Absolute must for our business! Service is great. Have been coming here for 10 years.
