Not to many places that you can go these day to find service and honesty but this is what I have consistentley found over the last 30 years of being patron with the American Vacuum Company on 95th Street in Overland Park, KS. They have always had and provided me with all that I have needed to be a homemaker who is trying to keep a clean home. You won't step into a fancy store, building but they have all you need and I highly recommend them!
American assisted my company Steamatic in Vacuum repair, providing us with honest information and great service. They are an asset, thank you very much!
Great shop! Was able to repair my 20 +older vacuum in a short period of time. Very friendly and helpful and answered all my questions. Bought a new vacuum and very happy with the quality!
Staff answered my phone call even on 4th of July holiday. First time been to a vacuum specific shop. Went in after researching and knew I wanted a SEBO Felix. Staff was helpful in demonstrating its capabilities and how to properly use. Warranty is extended to 10 years from buying from certified SEBO dealer also.
I highly recommend this company who installed a hide a hose central vacuum in my 3 story existing home with much care and excellence. Thank you for unplugging me with this extraordinary system.
Karla and Mark always know my vacuum repair needs and exceed my expectations. They fixed my vacuum at a reasonable price and showed me an impressive range of new canisters and uprights if I wanted to buy one in the future.
I have two light duty commercial vacuums that get a lot of use and wear and tear. When they seem like they are done for, I take them to American Vacuum for repair and refurbish. They always do a great job at a fair price. They have kept those machines going for several years. American Vacuum also sells some very nice new machines. When these two old machines of mine finally bite the dust, I’ll get a new one from American.
We had a great experience with the friendly people who work here. They made it very easy for us to leave with a working vacuum after they had to deal with warranty issues.
I was told by this is the best place toBuy a Miele and also Miele official repair shop. I have bought 3 vacuum cleaners from America Vaccum and they stand by their products and fix them asap. I like the old school feel and service they render. It’s a mom and pops operation- I support my local business. I brought backA Vaccum cleaner from hawaii bcuz no one could fix it and American VaccumHad it ready for me with in 24 hours with fair and honest pricing .
Rick is always so pleasant when I stop at the Shawnee locations. I’m a cleaning business owner so I stop quite frequently for repairs and he recognizes me. Also They are very fast to get my repairs done. I recommend them 100%
Had a great experience! They fixed my old vacuum for a fair price. They were very knowledgeable about their vacuum product line for when I do need one.
Excellent service, super efficient and really kind in the whole process. I wish known about them before I bought a vacuum online that needed fixing before a year. 100% recommend them!
Over ,$289.00 fo orick vacuum cleaner you can get on line for $144.00 delivered. They didn't care if they sold anything or not. Don't waste you gas or time.
The AVC service man quickly found the location of a clog in our central vacuum system, fixed it a minimum cost, and got it up and running again. We appreciate his professionalism and expertise!
I was reluctant to call this company, because it’s so difficult to find great help. However, I would give this company 10 stars if I could! I had 4 problems with my built in vacuum and Don fixed them all quickly and did a perfect job!!! What luck!!!!
UPDATE: Finally heard from them. They don't have product requested, and refunded my money. Thank you.Ordered two steam Mop replacement filters December 1st 2023. My credit card was immediately charged. I have not received my order, nor have I heard from American Vacuum Co about a delay.Extremely disappointed.IF, these show up, I'll be surprised.
I have always had excellent service at AVC. I walked into the store in 2005 and asked Dave to suggest a vacuum that would outlast 10 kids…. My vacuum still works and the kids have all grown up and moved out. I have purchased 4+ vacuums for home and work and can honestly say American Vacuum Company has always gave me the best service and vacuums! Dave will missed greatly. Sincerely!
Bissell sent me to this store for potential warranty work. I was very impressed with how knowledgeable and competent these men were! They had to do some extra work to ensure the repair was covered by Bissell, but they did it! I was very grateful and they were done in less than 5 business days (probably sooner, but I didn't get there)! Store is definitely full of supplies, hardware, and more vacuums than you could name, but hey, they're a vacuum repair store, not a corporate ran, show store! They did great work. I'd for sure go back!
I've had my vacuum repaired here twice (same vacuum, more than 5 years apart!). They are courteous, helpful, and very knowledgeable. After each repair, my machine has worked good as new! I'm very happy to have this service nearby.