American Vacuum Company
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NOW SERVING KANSAS CITY AND THE USA! CALL 816-343-4AVC FOR MORE GREAT DEALS!
CALL 816-343-4AVC FOR MORE GREAT DEALS!
Google Rating
4.6
Based on 254 reviews
American Vacuum Company
4.6
Renie Neske
1715874700
We had a great experience with the friendly people who work here. They made it very easy for us to leave with a working vacuum after they had to deal with warranty issues.
jim H
1715809722
I was told by this is the best place toBuy a Miele and also Miele official repair shop. I have bought 3 vacuum cleaners from America Vaccum and they stand by their products and fix them asap. I like the old school feel and service they render. It’s a mom and pops operation- I support my local business. I brought backA Vaccum cleaner from hawaii bcuz no one could fix it and American VaccumHad it ready for me with in 24 hours with fair and honest pricing .
Hilce Mayoral
1715788045
Rick is always so pleasant when I stop at the Shawnee locations. I’m a cleaning business owner so I stop quite frequently for repairs and he recognizes me. Also They are very fast to get my repairs done. I recommend them 100%
Dan Pierce
1715310878
Had a great experience! They fixed my old vacuum for a fair price. They were very knowledgeable about their vacuum product line for when I do need one.
Lily Erb
1715031812
Excellent service, super efficient and really kind in the whole process. I wish known about them before I bought a vacuum online that needed fixing before a year. 100% recommend them!
HOWARD SMITH
1714150723
Over ,$289.00 fo orick vacuum cleaner you can get on line for $144.00 delivered. They didn't care if they sold anything or not. Don't waste you gas or time.
Dan Stewart
1711477597
The AVC service man quickly found the location of a clog in our central vacuum system, fixed it a minimum cost, and got it up and running again. We appreciate his professionalism and expertise!
Janice Piepgrass
1707251074
I was reluctant to call this company, because it’s so difficult to find great help. However, I would give this company 10 stars if I could! I had 4 problems with my built in vacuum and Don fixed them all quickly and did a perfect job!!! What luck!!!!
ST Katz
1704852166
UPDATE: Finally heard from them. They don't have product requested, and refunded my money. Thank you.Ordered two steam Mop replacement filters December 1st 2023. My credit card was immediately charged. I have not received my order, nor have I heard from American Vacuum Co about a delay.Extremely disappointed.IF, these show up, I'll be surprised.
Dawn Hand
1699641984
I have always had excellent service at AVC. I walked into the store in 2005 and asked Dave to suggest a vacuum that would outlast 10 kids…. My vacuum still works and the kids have all grown up and moved out. I have purchased 4+ vacuums for home and work and can honestly say American Vacuum Company has always gave me the best service and vacuums! Dave will missed greatly. Sincerely!
don colston
1688005435
Great place for all types of vacuums , very busy , very knowledgeable and honest family based company.
Alan Potts
1687896663
Bought Dyson battery…They charged &100.00 more than online pricing..Total ripoff!!
Jonathan Stewart
1683578675
Bissell sent me to this store for potential warranty work. I was very impressed with how knowledgeable and competent these men were! They had to do some extra work to ensure the repair was covered by Bissell, but they did it! I was very grateful and they were done in less than 5 business days (probably sooner, but I didn't get there)! Store is definitely full of supplies, hardware, and more vacuums than you could name, but hey, they're a vacuum repair store, not a corporate ran, show store! They did great work. I'd for sure go back!
Paula Leppert
1680727067
I've had my vacuum repaired here twice (same vacuum, more than 5 years apart!). They are courteous, helpful, and very knowledgeable. After each repair, my machine has worked good as new! I'm very happy to have this service nearby.
George Richter
1680726610
Always a great service with this company. Fixed a myriad of problems over the last few years. Wouldn’t can anywhere else.
Doron
1680718042
This place knows your vacuum no matter the type and should be a starting point for purchasing a luxury or basic.
Deb Staudt
1680207054
Very helpful. Was looking for a part for a old vacuum but wasn’t worth fixing. Shot me a price on a new Riccar honored the price for week. Very happy.
Brian Bradley
1680029191
Awesome experience! Central vac and accessories work great I bought from them! Would highly recommend. Thanks a lot!
Theresa O'Hare
1679689040
This shop was very helpful and honest and fixed my vacuum cleaner quickly. I would recommend this shop!
Penny Sorenson
1679086963
I love this shop. The owner knows everything about vacuums. Great customer service.
Tony Coffman
1678993434
1st time being here at this Store Had great service in repairing my vacuum Very reasonable good atmosphere Appreciate their kindness and helpfulness.
Gloria Mcnelis
1678894934
Great Customer Service and quick repair, first time here but impressed with the service!
Rickie Suber
1678886426
American vacuum is the best they always have the hard to find kerby bags and belts and always had a nice affordable price, check them out.
Sheri Wood
1678830811
I have been going here for years and alway had a good experience. My vacuum and stream cleaner has alway be repaired quickly and effectively. I would very much recommend.
Marci Droptiny
1678822273
Super knowledgeable and willing to work in my budget. What a wonderful family store!
Darci Cantrell
1678744068
Great place to bring your vacuum to get repaired. Very friendly staff and lots of knowledge.
David Klose
1678724767
Very helpful in explaining the options on Simplicity model, one of which we had for over 10 years, and its successor, Riccar. Went with a new model Riccar. Gentleman provided great basic advice on the model features to make my decision.
Spencer Evans
1678463199
I recommend this vacuum store for any of your vacuum needs! Dave knows his stuff when it comes to any and all vacuums! Very helpful and always pleasant to work with.
Charles Karr
1678397505
They had my Dyson from 1/11/23 to 3/9/23 and said that because Dyson closed their stores in the Kansas City area, they had to wait for parts. When I asked for my vacuum back, they gave me a different Dyson. I corrected them noting that there was someone else’s name on it, then they returned with a different one with a name scratched out and mine written on it (mine was purple, they gave me a white one), that was after they offered me another vacuum and then offered to take parts off someone else’s. Two months for them to take parts off my vacuum and give me someone else’s appliance.Good if you want to buy a vacuum (large selection), just beware.
Dana Marshall
1677949490
David is great. He’s very knowledgeable with the bissell and is helping me get what I need to get it fixed. I’m very happy I came here.
Bob Davidson
1677791017
People were very knowledgeable extremely very professional. I would recommend this company to anyone that needs there vacuum repaired.
Beverly Womack
1677707145
I was in American Vacuum this week. Wonderful place, they had they the belt formy old dirt devil. I they have everything! What nice people they are. Thank you .
Holly Kirkendoll
1677517803
Fantastic service! It’s comforting to find that there are still independent companies who are not only knowledgeable in repair, but care enough to go the extra mile!! Thank you SO MUCH!! What a blessing!
Kimberly Arroyo
1677515759
I used to clean houses, (2) a day. I LOVE my Simplicity upright for carpet, and the canister for floors. VERY LIGHTWEIGHT, & EASY to use!!!I won't buy any other product
Leah Lambart
1677277307
They had what I needed - bags for an older Kirby. The store itself is very full of supplies and vacuums. It's a good resource. Not sure on prices for used vacuums but they had plenty to choose from. If you wanted something for a tough job it seems like a good place to check.
